I was Met at my car by AJ, very pleasant and customer friendly. Car diagnosed promptly. Shuttle service staff very engaging and prompt. I have not had a bad experience with the facility in the past 2 years. The waiting area is clean and inviting with amenities. I would and have recommended friends and my Loyola University Medical Center colleagues to Castle Buick. Keep up the good work.
Evan was awesome and helped us in everything.
My experience with Castle GMC was good one. Tito was great during the process from beginning to end. I’ll buy another car from him.
exelente trato amables te asen sentir como en familia
Even though we didn’t have an appointment LT and the service team did a terrific job of servicing our vehicle -oul change-tire rotation-re-inflation of our tires
We made a purchase today of a GMC Terrain and worked with Tito! Such a great guy and we had a great experience with not only him but the rest of the staff as well! In love with our new vehicle!
Stopped by my local Castle Buick GMC of North Riverside early Saturday morning for routine maintenance. There was a service light for tire sensor, I had no idea it needed to be changed. Raul in Service informed me of this and recommend this was also fixed. Leaving my son and plenty of time for Bowling! Expedited Service with a Smile! Thanks Again!
L.T is a hard working person he makes sure everything is done right and explain to you the overall of your service and things you might want to get done.
Requested service great. "Volunteer" service not good. Discovered (on Interstate) 3 days after service that all 4 tires are underinflated. 3 were not under inflated when vehicle brought in. Have a few #'s air extra in winter, so when weather gets colder, tires still inflated properly. Car brought from warm shop to cold outside, inflation probably OK in warm shop. Buick monthly maint review shows a few #'s extra air OK.